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 »  Home  »  home  »  Green your answering service
Green your answering service
By Green Living Tips | Published  09/9/2007 | home , gadgets , business
Answering machines vs. voicemail - the environmental comparison

It's the little things we often overlook that really mount up when it comes to electricity use and general environmental impact. A watt here, a watt there all adds up - particularly when you multiply it by millions of consumers doing the same thing. The Wuppertal Institute in Germany looked into answering machines vs. voicemail type services and came up with some startling data.

For example, telephone answering machines use electricity 24/7 and can consume up to 100 kWh per year. According to the Wuppertal Institute, by replacing all the estimated 18 million conventional answering machines with voicemail, it could save around 788 GWh per year and 600,000 tons of greenhouse gas emissions in Germany alone.

The Daily Green reports that answering machines in USA residences currently consume nearly two billion kilowatt-hours annually. A switchover of all these systems to voicemail services would be equivalent in terms of emission savings to taking 250,000 cars off the road.

The Wuppertal Institute also points out:

- A small number of centralised voicemail service platforms, which can cater to many users, consume significantly less materials in production than a large number of decentralised answering machines.
 
- Voicemail reduces the amount of problematic waste - scrapped electronic appliances -  over 1,000 times less.
 
- There are transport savings - everything from shipping millions of devices, to consumers making trips to purchase answering machines and have them repaired or serviced.
 
- Voicemail services are more flexible and versatile. When you buy an answering machine, what it does is what it does. When new features become available that have you drooling, what usually happens? You go out and buy one. Voicemail services can be scaled up; broadening their range of features with no new hardware required by the consumer.
 
- Costs for voicemail services are quite low when you take into consideration the costs involved with purchasing answering machine equipment, upkeep and running costs.

Like standby power loads, little things like answering machine power consumption and the associated e-waste issues are so easy to overlook in our lives. Once your answering machine has bitten the dust; perhaps consider making it your last one and switch to voicemail services.

Read more of the Wuppertal Institute's research.




Michael Bloch
Green Living Tips.com
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Archived/older comments
  • Comment #1 (Posted by Viliamu Tupu)

    Centralized voice mail is used in industry for convenience and auditing. It is easy to maintain and can be upgraded readily. I question it for personal use because it can lead to an erosion of privacy. Laws notwithstanding, computer files can be compromised by both governments and "bad" people. Witness Homeland "Security" in the USA and private phone calls that were "looked" at to determine "terroristic" behavior.
     
  • Comment #2 (Posted by Karin)

    Just as I was getting frustrated with my voice mail service and considering going back to our answering machine... Now I will have to just get used to it. another thought--how about answering machines that are a part of the phone, that is, not a separate device?
     
  • Comment #3 (Posted by Michael [Green Living Tips])

    Viliamu; thanks for your input; I can most certainly understand your views. I think privacy is somewhat of an illusion these days.

    Karin, even the all-in-one phone/answering machines would draw a little more power than a standard cordless. I guess if voicemail doesn't suit you; there's perhaps other things that you can do to decrease power usage - e.g using compact fluourescent light globes; shutting down non-essential items when you're not using them to decrease phantom power loads etc. etc. I guess all of us have things that border on necessity that do make life easier that it's not really feasible to do without substantial inconvenience (I certainly do) - it's a curse of modern life.
     
  • Comment #4 (Posted by Shana)

    I've chosen to use a plug-in machine (secondhand!), because, with my telecom provider, it would cost us an additional $12/month (U.S.) for voicemail. In addition the voicemail service is inconsistent and inconvenient. So, I'm taking the savings and putting them toward other green things I'd normally not be able, necessarily, to afford. My husband's a big milk drinker, and I generally can't swing organic for him, but have been doing it more often. Everything's a tradeoff, and we can't always stand guard over every single device.
     
  • Comment #5 (Posted by Michael [Green Living Tips])

    Shana, that's a great idea - 12 bucks for voicemail is pretty steep for sure and it's wonderful you're taking those other steps; including the purchase of a second-hand answering service - it's something I didn't think of mentioning. I certainly agree it's a case of give and take.
     
  • Comment #6 (Posted by jake3988)

    I think it may more have to do with phones (and other things like refrigerators) coming with all these bells and whistles now a days.

    Why do refrigerators need tvs? They don't.

    Just buy a phone that's a phone. You don't all other new-fangled things only insane geeks would ever need. It's just unecessary waste of power.


    Also, if you have a cell-phone, dump the land-line entirely. It'll save you bundles of money only having to pay for one line, you can carry it everywhere, and you can unplug all your phones.

    Hopefully people will make this transistion... no more answering machines, no more phones. Less waste, less electricity. My mother's place has like 10 phones. I doubt they suck much (maybe 5 watts or so, I need to use a kill-a-watt and find out), but 50w just sitting there perpetually REALLY adds up.

    Ok sorry, enough from me.
     
  • Comment #7 (Posted by jake3988)

    Sorry for multiple comments, but I should add an addendum:

    Although, to be honest about this, I have to point it out that cell-phones are even worse as they're disposed of like hot-cakes. So... it's two evils here, I guess.
     
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